Legal

Privacy Policy

Last updated: July 20, 2026

a. Personal Information Collected from Clients

LawnSmart collects personal information from clients when they submit a booking request, contact us, or use our services. This information may include:

  • Full name
  • Email address
  • Phone number (including mobile number)
  • Service address
  • Payment and billing information
  • Property details such as yard size and photos
  • Communications and notes provided to us

b. Purpose for Collecting Personal Information

We use the personal information collected from clients for the following purposes:

  • Scheduling and confirming service appointments
  • Sending appointment reminders and updates via SMS, email, or phone
  • Providing general customer support and responding to inquiries
  • Processing payments and managing billing
  • Improving our services and customer experience
  • Communicating important service-related information

c. Sharing of Customers Information

LawnSmart does not sell, rent, or trade customer information with third parties. Customer information is only shared with service technicians as necessary to fulfill booked services, and with payment processors to complete transactions. We do not share customer information with any affiliates or third parties for marketing or promotional purposes.

SMS Privacy

LawnSmart collects mobile phone numbers and SMS consent information only to provide requested communications, including quotes, scheduling updates, appointment reminders, service notifications, job-related communications, and customer support.

No mobile information, including phone numbers and SMS opt-in consent, will be shared, sold, rented, or transferred to third parties, affiliates, or lead generators for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out at any time or HELP for assistance.

d. Messaging Terms and Conditions

You agree to receive text messages from LawnSmart. Message frequency varies and may include messages in relation to appointment reminders and general customer support. Message and data rates may apply. Reply STOP to opt-out at any time. Reply HELP for Support.

LawnSmart is not responsible for any delays in the receipt of text messages, and delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages. Your phone number and SMS consent will not be shared with third parties for marketing or promotional purposes.

For our full Terms of Service, please visit our Terms of Service page.